Two aspects of professional work create the special management challenges of the professional service firm. First, professional services involve a high degree. Managing The Professional Service Firm by David H. Maister – International expert and consultant David Maister offers a brilliant and accessible guide to every. Managing The Professional Service Firm has ratings and 48 reviews. Pavel said: Очень толковая книга. Будет полезно прочитать и тем, кто не работает .

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And unfortunately it is never as easy as it sounds. As an independent developer, I focus quite a bit on client selection, project selection, and my business processes. To see the importance of this factor, we shall briefly examine, in turn, its relation to the three goals of the firm. David covers so many topics that are valuable that here I will pick on what I think are the highlights.

Managing The Professional Service Firm

I liked the comprehensive nature of the writings. Almost every chapter has some eye-opening observations and conclusions.

My library Help Advanced Book Search. Per-partner profits have not increased!

Review of Managing the Professional Services Firm by David Maister

Probably my first and only. Price may vary by retailer. User Review – Flag as inappropriate Excellent resource for any professional service firm.

If it is to meet its target of 75 percent billed senior time, its available senior time will be four times 75 percent, or the equivalent of three seniors working full-time. What in past years had the characteristics of a Brains or Grey Hair project may, in future years, be accomplishable as a Procedure project. The market for the firm’s services will determine the fees it can command for favid given project; its costs will be determined by the firm’s abilities to mqister the service with a cost-effective mix of junior, manager, and senior time.


The opportunity is thus provided to employ more juniors to accomplish these tasks. The choice of project types influences significantly, as we shall see, the economic and organizational structures srvice the firm. At 75 percent target utilization billed hours divided by available hoursthis means that the firm must have eight middle-level staff.

Managing The Professional Service Firm by David H. Maister

What we have discovered by performing these calculations is that the interaction of these two forces determines a target or required growth rate for the firm. Maisteer seem to read quite the variety of books from low-level coding to business. The only things that could be explored are some “real-life cases”.

Mar 15, Bruce Fieggen rated it it was amazing. In a similar manner client relationships are based on how deep they are.

> Managing the Professional Service Firm

Managing The Professional Service Firm. In year 5, the first batch of middle-level staff that were promoted from junior in year 1 will be ready to be considered for promotion to senior. Consequently, the ratio of junior time to middle-level and senior time on Brains projects tends to be low.


Clear, practical advice along with alternatives and maistter.

Nov 25, Becks rated it it was amazing. What kind of a leader is best for a professional service firm?

Written 20 years ago but still applicable to any professional services firm. An exception might be provided by those professions where legal requirements such as professional certification necessitate that juniors spend time in a firm. Partners or shareholders can routinely earn a surplus value from the juniors without having to “repay” them in the form of promotion. If a firm grows subject to two conditions, as Guru Associates has, whereby: Oct 28, Drew rated it really liked it.

How to Create a Strategy. Just a moment while we sign you in to your Goodreads account. Very straightforward and practical guide to a Professional Services firm. It is an excelent book, and after reading it, you don’t need much more than that to understand this kind of industry.